Affiliated Companies
Our Resolutions Family
Resolutions operates within the First Lien Capital family of companies — bringing institutional depth to every engagement.
Our Resolutions team offers decades of expertise in mortgage finance, loss mitigation, asset management, and resolution — delivering end-to-end solutions for institutional investors, servicers, and lenders nationwide.
We unify the nation's most respected finance advisors, component servicers, lawyers, property vendors, and brokers — delivering accountable, end-to-end resolution for banks, servicers, institutional investors, family offices, and credit unions.
Nine integrated service lines — covering every stage of the asset-backed loan and real estate resolution lifecycle, from initial outreach to final disposition.
A proven, repeatable framework that moves assets from distressed to resolved — efficiently and compliantly.
We are led by operators who have lived through every phase of the mortgage default and resolution cycle — from the front line to the boardroom.
Erick brings extensive experience in distressed asset management, real estate operations, and portfolio strategy across residential and commercial markets. As Managing Director of Loan Loss Mit (LCR Management), he leads an in-house team that oversees more than $1B in distressed assets for top institutional clients, managing the full lifecycle from first outreach to full resolution and return. His background spans loss mitigation, REO disposition, and institutional client services — equipping Resolutions with the operational depth to execute complex resolution strategies at scale. Erick's hands-on approach and New York market relationships are integral to delivering results for lenders and investors navigating challenging asset situations.
Dr. SPOC — Smart Processing & Operations Command — is Resolutions proprietary AI platform built for the full mortgage resolution lifecycle. Driving servicer coordination, case intake, compliance monitoring, and real-time reporting at institutional scale.
In every borrower interaction, SPOC takes on its second meaning: Single Point of Contact — one dedicated, AI-powered representative ensuring every homeowner receives consistent, informed, and compliant communication from first outreach to final resolution.
Bill is the Founder & CEO of First Lien Capital and the architect behind Resolutions. For more than two decades he has led distressed credit acquisitions, REO resolution programs, and borrower advocacy initiatives for banks, credit unions, and institutional investors. His background spans asset management, loss mitigation, REO disposition, and front-line borrower communications, giving him the perspective to guide both the operators in the field and the boardroom strategy. Bill's capital markets reach, servicer relationships, and hands-on workout expertise anchor the platform's ability to scale across complex portfolios with both speed and empathy.
in View Profile →First Lien Resolutions and its affiliated entities are governed by a board with deep experience spanning real estate finance, capital markets, institutional banking, and regulatory policy.
Christopher Whalen is Chairman of Whalen Global Advisors LLC and editor of The Institutional Risk Analyst, a respected publication covering U.S. banking, credit markets, and financial regulation since 2003. An investment banker, author, and trusted voice on bank credit risk and monetary policy, he previously led institutional and corporate ratings groups at major Wall Street firms. Author of Inflated: How Money and Debt Built the American Dream. His macro perspective on credit and regulatory risk is a critical asset to Resolutions governance.
View Profile →James Dooley is an entrepreneur, board member, and co-founder of multiple distressed loan asset management businesses. A capital markets specialist with deep experience in asset acquisitions, due diligence, deal structuring, and capital raising, James has managed complex regulatory environments and overseen compliance, audit, and financial reporting at the executive level. His experience building and scaling distressed asset platforms is directly aligned with Resolutions mission.
View Profile →Resolutions operates within the First Lien Capital family of companies — bringing institutional depth to every engagement.
Whether you're a bank, servicer, hedge fund, family office, or institutional investor — let’s talk about what our Resolutions can do for your book.
Choose your path and we’ll connect you with the right team.
Banks, credit unions, servicers, hedge funds, and family offices. Let’s talk strategy.
Get Advice Now →Attorneys, servicers, brokers, property managers, and specialist vendors.
Work With Us →Facing hardship? You’re not alone. Our team has helped thousands find a way forward.
Get Help Now →
